Improving Decision Quality: The Role of Business Intelligence

Findings provide insight into little investigated avenues such as the role of problem space complexity in perceived decision quality as well as indicate a more complex interplay among the antecedents of decision quality than heretofore examined. For example, results suggest that there may be a tipping point for which information quality and use of the system support higher perceived decision quality. In addition, these findings provide a direction for future research to generate deeper, more meaningful contributions in our collective understanding of how BI serves to improve the quality of decision making.

Website: http://www.arjonline.org/engineering/american-research-journal-of-computer-science-and-information-technology/